Technical Support Field Engineer
Join a leading equipment provider and be the go-to expert for customers in Germany! ๐ ๏ธ๐ As a Technical Support Field Engineer, you will provide pre-sales and post-sales support, ensuring customers get the most out of their equipment.
Location: Berlin, Germany(Onsite/Hybrid/Remote)
Employment Type: Full-time
Industry: Surveying / Construction Equipment
Languages: German + English
๐ฏ Mission of the Candidate
๐ง Provide technical support for customers before and after sales
โ๏ธ Conduct equipment installation, testing, demos, and troubleshooting
๐ Deliver customer training and create German-language manuals, videos, and documentation
๐ Collect user feedback and liaise with HQ for product improvement
๐ข Support local service center setup and handle minor equipment repairs
๐ Assist the sales manager with customer visits and product certification tasks
๐ Must-have Qualifications
๐ฉ๐ช German national, fluent in German and English
๐ ๏ธ 3โ5 years of technical support / FAE experience in surveying equipment
๐ช Strong hands-on skills and excellent communication abilities
๐ Willingness to travel regularly for field service
๐ Valid driverโs license
๐ Whatโs on Offer
๐ผ Full-time role with exposure to cutting-edge surveying and construction equipment
๐ Opportunities to train customers and create impactful technical content
๐ Travel across Germany to work closely with clients
๐ค Collaborative, dynamic, and hands-on work environment
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- Department
- Engineering
- Role
- Civil Engineer
- Location
- Berlin
- Remote status
- Fully Remote
- Employment type
- Full-time
- Employment level
- Professionals
About Wibit Consulting & Services (WibitCS)
Wibit Consulting & Services is a Polish consulting company based in Tarnowskie Gรณry, delivering recruitment and business services to clients across Europe and beyond. We combine deep industry expertise with a hands-on, client-focused approach โ sourcing top talent, supporting business development, and building lasting partnerships that help organizations grow. Our team is driven by professionalism, reliability, and a genuine commitment to getting it right for every client we serve.
๐ค Global Partnerships, Strong Workforce
Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients!
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