IT Helpdesk Officer
Join a dynamic IT team and play a key role in supporting the Windows 11 migration project across offices in Dessel and Brussels. You’ll be the first point of contact for all IT-related queries and ensure a smooth transition for end users. If you’re hands-on, communicative, and customer-oriented — this is your chance to make a difference! 🚀
Location: Dessel & Brussels, Belgium (onsite)
Employment Type: Contract – 7 months + possible extension
Industry: IT / Technology
Languages: English (Dutch or French is a plus)
Compensation: Competitive daily rate based on experience
🧩 Your Responsibilities
🖥️ Provide first-line IT support to end users via phone, email, and ticketing system during the Windows 11 migration
📚 Document solutions and procedures to build a shared knowledge base
💬 Maintain clear and friendly communication with users and provide timely feedback
🤝 Collaborate closely with IT teams to resolve migration-related issues efficiently
🧠 Job Requirements
💼 Demonstrable experience in Windows migrations
🧩 Minimum 3 years of experience in an IT support role
🧠 Strong problem-solving mindset and customer-oriented attitude
💬 Communicative, proactive, and able to work autonomously
🧰 Experience with ITSM tools (e.g., SCCM, Intune) is required
🌟 What’s in it for you
✨ Join a high-impact IT transformation project
🤝 Work in collaboration with a skilled technical team
🏢 Onsite engagement in two key locations
💰 Competitive contract rate with potential for extension
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- Department
- Information & Technology
- Role
- Analyst
- Locations
- Brussels
- Employment type
- Contract
- Employment level
- Professionals
About Wibit Consulting & Services (WibitCS)
I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.
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