Join a top-tier BPO consultancy in Krakow as an HR Manager and play a pivotal role in shaping employee experience, streamlining HR processes, and ensuring compliance in a fast-paced international environment.

Location: Krakow, Poland
Employment type: Full-time
Industry: Outsourcing / BPO
Languages: English (C1)
Compensation: Base salary + bonus

🧾 What you’ll do:

🔍 Evaluate and enhance organizational processes and performance through analysis and insights
📊 Provide timely updates and reports to senior leadership on projects and initiatives
⚖️ Ensure full compliance with employment laws, internal policies, and regulatory standards
🤝 Support cross-functional teams while proactively mitigating employment-related risks
💼 Offer expert guidance on employee relations, workplace practices, and HR policies

🧠 What you’ll bring:

🇬🇧 Native/fluent English (C1), both written and spoken
👔 At least 3 years of experience in Human Resources or a related field
🏢 Background in BPO, shared services, or high-volume environments preferred
📈 Proven leadership skills with a strong focus on people management
🖥️ Experience with HRIS systems and modern recruitment tools
💡 Ability to coach, mentor, and inspire teams in a fast-paced setting
📊 Strong data interpretation and reporting capabilities
📚 Solid understanding of employment legislation and labor agreements

🎁 What’s in it for you?

💸 Competitive salary package with performance-based bonus
🏥 Private medical health insurance
📈 Career growth support with tools and training to help you succeed
🌍 Work in a creative, diverse, and international team environment

Step into a leadership role that makes a real impact. Apply now to join one of Krakow’s most dynamic BPO teams!

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