Our client, a trusted outsourcing solutions company, is expanding its customer service operations and looking to onboard a Spanish-speaking Customer Service Specialist in Alexandria. If you’re passionate about helping people, solving problems, and creating a positive customer experience, this is your chance to join a growing and dynamic team!

Location: Alexandria, Egypt (On-site)
Employment type: Local contract
Industry: Outsourcing / Customer Support
Languages: Spanish (B2+)
Compensation: Competitive local salary

💼 Responsibilities

🎯 Provide top-tier support to customers via phone, email, or chat
🙋 Ensure each interaction leads to customer satisfaction and issue resolution
💬 Communicate effectively while upholding company standards
🔄 Handle daily tasks with professionalism, empathy, and a can-do attitude
🧩 Collaborate with team members to resolve complex or escalated issues

✅ Requirements

🇪🇸 Fluency in Spanish (C1 or higher), both spoken and written
📞 Excellent communication and interpersonal skills
🧠 Strong multitasking and problem-solving capabilities
💼 Prior experience in a customer service role is a plus
🎓 Bachelor’s degree in a related field preferred
🌟 Focused on providing high-quality customer experience and satisfaction

🎁 What’s in It for You

💼 Competitive local compensation
🤝 Be part of an international, multicultural team
🚀 Opportunity to grow within the outsourcing and BPO industry
📚 Onboarding and continuous training provided
🏙️ Work on-site in vibrant Alexandria with a motivated team

Ready to make a difference with every customer interaction? Apply now and join a team that values service excellence!

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