Team Leader Surveillance Operator
Join a leading global tech company in the iGaming sector as a Surveillance Operator and play a critical role in ensuring secure, fair, and efficient gameplay across live gaming studios and platforms. This is a unique opportunity for professionals with a strong eye for detail and a passion for compliance and performance optimization.
Location: Bogotá, Colombia
Employment Type: Full-time
Industry: iGaming / Live Casino
Languages: English (C1)
Compensation: Base salary + performance-based bonus
🎯 Responsibilities:
🎯 Review and verify incidents reported by studio personnel, ensuring fast and effective resolution
📋 Prepare comprehensive reports related to disciplinary action or staff performance reviews
🛡️ Operate and monitor advanced security systems to maintain surveillance coverage
🕵️ Evaluate and test online gaming surveillance software for functionality and issues
🤝 Collaborate closely with QA and development teams to resolve technical problems
📝 Create and maintain detailed logs of activities, incidents, and system tests
👁️ Monitor physical studio spaces and online platforms for suspicious or unusual activity
🔧 Ensure all video surveillance and security equipment is fully operational
📈 Regularly assess and recommend improvements for system performance
🧩 Requirements:
✅ Native or fluent in English (C1), written and spoken
🎮 Minimum 2 years of experience as a Surveillance Operator or Team Leader in iGaming or live gaming environments
📽️ Skilled in operating and maintaining surveillance software and video monitoring systems
🔍 Strong analytical ability to identify irregularities in roulette wheels or live gameplay
📊 Experienced in producing detailed reports and maintaining accurate documentation
🕒 Willing to work flexible shifts, including weekends and 8-hour rotations
🧑💻 Proficient in Microsoft 365 (Excel, Outlook, Word, etc.)
🎯 Experience with roulette wheel calibration is a plus
💡 Familiarity with advanced surveillance and gaming system software
🎁 Benefits:
💰 Competitive base salary with bonus opportunities
🧑🏫 Paid training to support professional development
🩺 Private health insurance
🌐 Opportunity to grow within a global technology leader in the gaming industry
Keep the games fair and secure—your expertise in surveillance and system integrity will ensure top-tier performance and compliance. Apply today and join the future of live gaming! 🎲🎥
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- Department
- Information & Technology
- Role
- Specialist
- Locations
- Bogotá
- Employment type
- Full-time
- Employment level
- Technicians
About Wibit Consulting & Services (WibitCS)
I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.
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