Customer Service Representative with German
Join a leading Outsourcing/BPO consultancy looking to onboard a German-speaking Customer Service Representative to support their dynamic travel & tourism client. This is a fantastic opportunity to grow your career remotely from Lisbon!
Location: Lisbon, Portugal
Work Model: Remote
Employment Type: Fixed term (6 months)
Industry: Travel & Tourism / BPO
Languages: German (C2) & English (B2+)
Compensation: Base salary + performance incentives
💼 Your Responsibilities
📞 Handle inquiries across phone, email, chat, and social media
💻 Maintain accurate case updates in internal systems
🤝 Build positive relationships through prompt and courteous support
🛠️ Assist with issue resolution to boost customer satisfaction
🧑🤝🧑 Collaborate with team members and leadership to meet goals
💡 Share feedback to improve processes and service quality
🎯 What You Need to Succeed
🗣️ Native or fluent German speaker (C2) and fluent in English (B2+)
📚 Previous customer service experience is a plus
📞 Strong communication skills on multiple platforms
🔧 Basic troubleshooting and tech-savvy mindset
⚡ Quick learner, organized, and detail-oriented
🤝 Team player who adapts well in fast-paced environments
🎁 What We Offer
✈️ Work with a leading global travel & tourism brand
💰 Competitive salary with performance-based incentives
🚀 Career development opportunities in the BPO industry
🤗 Collaborative and supportive team environment
🎉 Access to exclusive travel perks and discounts
…and much more!
Ready to grow your career in a vibrant, remote role?
📩 Apply today!
#GermanJobs #CustomerService #RemoteWork #LisbonJobs #TravelIndustry #BPO #CustomerSupport #GermanSpeaking #CareerGrowth
- Department
- Information & Technology
- Role
- Customer Service
- Locations
- Lisbon
- Remote status
- Fully Remote
- Employment type
- Full-time
- Employment level
- Professionals
About Wibit Consulting & Services (WibitCS)
I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.
🚀 Join Our Network!
We’re always open to welcoming new talent into our growing community.
🤝 Global Partnerships, Strong Workforce
Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients!
Already working at Wibit Consulting & Services (WibitCS)?
Let’s recruit together and find your next colleague.