Are you passionate about delivering world-class service in the travel industry? ✈️ Join a leading global provider of corporate travel and expense solutions as a French-speaking B2B Travel Agent and support professionals with their travel needs—wherever they are in the world.

Location: Remote in Portugal or Hybrid in Lisbon (your choice)
Employment Type: Full-time
Industry: Travel Management | Corporate Travel | B2B Services
Languages: French (C2) & English (B2+)
Compensation: Base salary

💼 What You’ll Be Doing

📲 Assist travelers with personalized, high-quality support
🧳 Resolve a wide range of travel and technical inquiries, including urgent travel situations
🌍 Stay informed on travel industry trends and tools to offer the best service
🤝 Build strong relationships across global teams and contribute to team success
💡 Share insights with product and engineering teams to help improve internal tools
📈 Meet and exceed KPIs in a fast-paced, service-driven environment

🎯 What We’re Looking For
🗣️ Native/fluent French speaker with good English skills (B2+)
🏨 Experience in travel or hospitality customer service roles
💼 Prior hands-on experience with GDS systems such as Sabre, Amadeus, Galileo, or Worldspan is essential
📊 Metrics-driven mindset with strong communication abilities
🤝 A collaborative, supportive team player who thrives on feedback
🧠 Comfortable with tech tools like Gmail, Zendesk, Slack, and Salesforce
🕐 Flexibility to work rotating shifts including weekends and evenings (07:00–22:00, Monday–Sunday)

🎁 What You’ll Get
🌟 Competitive salary based on experience and performance
👥 Work in a dynamic, international, and friendly team
🛠️ Ongoing training and career development support
🏥 Generous medical, dental, and vision plans
🧘‍♀️ Mental health resources and support
👶 Paid parental and bereavement leave
🚍 Subsidized transport and commuter benefits
💻 Connectivity stipends for remote setup
🎯 And many more exclusive perks!

Ready to elevate your travel career with a global leader? 🌍 Apply now and take off with us!

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