Join a Top Workplace tech business process outsourcing company as a Program Manager and take ownership of strategic initiatives, performance management, and client success. Based in Dublin with a hybrid model, this role is ideal for experienced leaders ready to drive high-impact programs in a fast-paced environment.

Location: Dublin, Ireland
Work Model: Hybrid
Employment Type: Full-time
Industry: Tech | Outsourcing | Program Management
Languages: English (C1+)
Compensation: Base salary + benefits

💼 Responsibilities:

🤝 Act as the primary contact for key clients, ensuring smooth daily operations
🎯 Set and align program goals with internal teams and client expectations
📈 Monitor and optimize sales team performance through data analysis and forecasting
📊 Lead performance reviews and deliver executive-level business presentations
🧑‍🤝‍🧑 Mentor and develop team members through structured coaching and training
🚀 Motivate individuals by aligning growth opportunities with team objectives
📅 Oversee timely delivery of milestones and execution of strategic initiatives
📋 Manage recruitment, onboarding, and performance accountability
🔗 Collaborate cross-functionally with BI, Talent, and Operations departments
🛠 Implement scalable processes to meet evolving program needs
📚 Ensure compliance with company policies and labor regulations

🎯 Requirements:
✅ Fluent in English (C1+), both spoken and written
✅ 5+ years in a sales-driven environment (SaaS/Tech background is a plus)
✅ 3+ years of experience in team or people management
✅ Proven success in client-facing stakeholder engagement
✅ Strong record of sales target achievement
✅ Comfortable managing hybrid or remote teams
✅ Skilled with CRM systems and sales enablement tools
✅ Analytical mindset and strong presentation skills
✅ Strong knowledge of structured sales and coaching methods
✅ Familiar with budgeting, forecasting, and project milestone tracking

🎁 Offer:
🎓 Structured training & career development
💰 Education reimbursement
🏥 Full VHI private healthcare
💳 Personal hardship loan access
🧠 24/7 mental health and employee assistance program

Ready to lead transformational programs with one of Ireland’s top tech employers?

📧 Apply now and bring your leadership to the next level!

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