Customer Service with Dutch
Join a top-tier Outsourcing/BPO consultancy supporting a global travel and tourism brand. This is your chance to turn your Dutch language skills into a meaningful remote career in Portugal!
Location: Porto (Work from Home)
Employment Type: Fixed-term (6 months) with potential for extension or permanent contract
Industry: Outsourcing/BPO
Languages: Dutch (C2) & English (B2+)
Compensation: Base salary + bonuses
🧾 What You’ll Be Doing
📞 Handle inbound calls to support customer inquiries
🛥️ Guide clients through post-booking and booking management
🧳 Assist travel agents and ensure smooth booking processes
🎯 Recommend and sell travel products tailored to customer needs
💬 Provide accurate information on destinations, documentation, pricing, and more
📈 Identify cross-selling and upselling opportunities to enhance service
🔍 What We’re Looking For
🗣️ Native/Fluent in Dutch (C2) and fluent in English (B2+)
💼 Experience in customer service or sales, ideally in travel or hospitality
📞 Excellent phone manner and communication skills
🧠 Problem-solver with strong attention to detail
🎯 Customer-focused mindset and multitasking ability
🧳 Familiarity with travel/booking systems is a plus
🕒 Willingness to work rotating shifts (Mon–Fri 08:00–18:00, Sat–Sun 08:00–17:00)
🎁 What You’ll Get
🌍 Work-from-home flexibility in beautiful Portugal
💸 Competitive base salary with bonus potential
✈️ Access to exclusive travel perks and discounts
📈 Opportunities for professional development in a global company
🤝 Friendly, multicultural work environment
🎉 And much more!
Ready to take off with your new remote job? Apply now and bring your customer service skills to an exciting travel industry team!
#DutchJobs #PortoCareers #RemoteJobs #CustomerService #TravelIndustry #BPOCareers #WorkFromHome #JoinOurTeam
- Department
- Information & Technology
- Role
- Customer Service
- Locations
- Porto
- Remote status
- Fully Remote
- Employment type
- Full-time
- Employment level
- Professionals
About Wibit Consulting & Services (WibitCS)
I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.
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🤝 Global Partnerships, Strong Workforce
Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients!
Customer Service with Dutch
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