Are you fluent in Turkish and passionate about helping businesses thrive? Join a leading BPO consultancy in Lisbon and support small and medium-sized companies with their digital advertising success!

📍 Location: Lisbon, Portugal (On-site with Remote Option Post-Training)
💼 Position: Advertisers Support
🕒 Employment Type: Full-time
💶 Remuneration: Base salary
🛫 Relocation Support Provided

🌟 Your Role:

✅ Provide top-tier support to SMB clients via chat, email, and phone
✅ Assist users with self-service advertising tools — before and after the sale
✅ Troubleshoot platform issues, report bugs, and help users optimize their experience
✅ Track trends and proactively solve recurring problems
✅ Maintain a positive brand tone in all client interactions
✅ Keep job-related documentation organized and up to date

🔍 What We’re Looking For:
🗣️ Turkish – Native/fluent (C2), with English proficiency (minimum B2)
📞 At least 6 months experience in customer service
💡 Familiarity with digital advertising is a plus
💻 Computer literacy and comfort using Microsoft Office
🧘 Calm, resourceful, adaptable, and solution-oriented
👥 Able to work both independently and as part of a team
🔄 Willingness to work rotating shifts, covering a 24/7 operation
🌍 Must be eligible to work in the EU or hold Portuguese residency

🎁 Perks & Benefits:
✈️ Relocation support & affordable company-provided accommodation
📦 5 shifts/week (8 hours) across Monday–Sunday, 24/7 schedule
🏠 Remote work option available after approx. 2 months (based on performance)
💡 Training paid ~50%, with strong mentorship
🍽️ On-site cafeteria
🌐 Multicultural, friendly, and creative team environment
📈 Access to career development tools and guidance
🛫 Sponsored yearly flight back to your home country

Want to make an impact while living in vibrant Lisbon?
Apply now and help businesses grow through powerful digital advertising tools!

#TurkishJobs #LisbonJobs #CustomerSupport #RemoteOpportunity #TechSupport #MultilingualCareers #PortugalJobs #RelocationSupport #JoinOurTeam #NowHiring