We’re teaming up with a multinational financial services company specializing in online trading to find a talented French-speaking Premium Customer Success Officer to join their growing team! 🚀

📍 Location: Limassol, Cyprus
🏢 Work model: On-site
🕘 Employment type: Full-time
💰 Remuneration: Base salary + quarterly bonuses (based on experience)

🔧 Your Responsibilities:

🤝 Build and maintain strong client relationships through top-notch service
📊 Monitor satisfaction, gather feedback, and help drive improvements
📈 Stay up-to-date on industry trends to support clients effectively
💼 Present products/services and explain their value to clients
📞 Respond to client inquiries and escalate issues when needed
📋 Ensure contract compliance and client goal alignment
🎯 Help clients achieve their targets through collaborative support

✅ What We’re Looking For:
🇫🇷 Native/fluent in French (C1) + solid English communication
📚 Degree in Economics, Business, or related field
📍 2+ years’ experience in Client Relationship, Sales, Business Development, or Customer Support (FX/Fintech preferred)
📊 Good grasp of financial markets, instruments, and both technical/fundamental analysis
✍️ Strong writing skills and an eye for detail
🧠 Motivated, organized, and results-driven personality
🗣️ Excellent communication and time management skills

🎁 Perks & Benefits:
🕘 Working hours: 09:00–18:00
🩺 Global health insurance (including immediate family!)
🎓 Unlimited Udemy Business access for growth & learning
🎁 Employee discount card for a wide variety of services
🎉 Corporate events & regular team-building activities
🚀 Career development in a dynamic, high-energy work culture

✨ If you’re passionate about finance and delivering premium client experiences, we want to hear from you!

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