Customer service Rep with Spanish
We're working with a top-tier Outsourcing/BPO consultancy that’s expanding its support team in beautiful Lisbon! If you’re passionate about customer experience and fluent in Spanish, this could be your next exciting step! 🌟
📍 Location: Lisbon, Portugal
🏢 Work Model: On-site
🕒 Contract Type: Fixed Term (6 months)
💰 Remuneration: Base Salary + Bonuses
📞 Your Responsibilities:
💬 Handle customer inquiries via Phone, Email, and Chat with professionalism
✅ Verify identities and manage account-related queries
🔎 Troubleshoot and provide tailored solutions
📋 Maintain accurate internal documentation
🤝 Collaborate with your team to hit service targets
⏱️ Ensure timely resolution of customer issues
🎯 What You Bring:
🗣️ Native/Fluent in Spanish (C2) + strong English (C1)
🎓 Minimum high school diploma
📞 1+ year of experience in a customer-facing role
🧠 Great multitasker with strong critical thinking and problem-solving skills
💻 Comfortable with customer support tools (experience preferred)
🌍 Experience in industries like retail, banking, or general support is a plus
🕒 Flexibility to work on rotating shifts (24/7 support model)
🎁 What’s in it for You:
🏆 Work for a leading global travel & tourism brand
🗓️ Rotative shifts, Monday–Sunday (24/7)
💸 Competitive salary + performance-based bonuses
🚀 Career advancement opportunities in the BPO sector
💼 Collaborative and international team culture
✈️ Exclusive travel discounts and perks
✨ Join a vibrant, customer-first team in the heart of Lisbon and take your career global! Apply today! 🌍💼
#SpanishJobs #CustomerSupport #LisbonJobs #TravelIndustry #BPOJobs #NowHiring #JoinTheTeam #WorkInPortugal #CustomerCare #SupportAgent #ShiftWork #CareerGrowth #TechSupport #TeamSpirit 🇪🇸🇵🇹
- Department
- Information & Technology
- Role
- Customer Service
- Locations
- Lisbon
- Employment type
- Full-time
- Employment level
- Professionals
About Wibit Consulting & Services (WibitCS)
I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.
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Customer service Rep with Spanish
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