We’re collaborating with a leading global travel management, corporate card, and expense management company that's on the hunt for an experienced Senior Business Travel Consultant to join their growing team in Portugal! 🌍✈️

📍 Location: Remote (within Portugal) or Hybrid in Lisbon
🕒 Employment Type: Full-time
💰 Remuneration: Base Salary

💼 Key Responsibilities:

📞 Provide exceptional support via chat, phone & email
🧳 Manage bookings for air, rail, accommodation, and other travel services
📲 Assist customers with platform and app self-service tools
⏱️ Respond efficiently, meeting SLAs and quality standards
📋 Stay updated on destinations, suppliers, and tools
🧠 Quickly assess customer needs and provide the best travel solutions
💬 Participate in team discussions & provide constructive feedback
✅ Ensure compliance with company and client travel policies
📚 Keep up with industry trends and best practices
📈 Attend training, maintain attendance, and meet KPIs

🎯 Requirements:
🗣️ Fluent/native in French (C1) + strong English (B2)
🧳 5+ years of experience in business travel bookings
🔍 3+ years using GDS systems – Sabre, Amadeus, or Galileo (mandatory)
👥 Customer support experience (contact center or similar)
🛠️ Comfortable with tools like Gmail, Zendesk, Slack, Salesforce
🕗 Availability to work shifts (Mon–Sun, 7 AM to 11 PM)
⚡ Strong multitasking, quick thinking, and problem-solving skills
🧘‍♂️ Empathetic, professional communicator with excellent writing

🎁 What’s On Offer:
💰 Competitive salary package based on skills & experience
🏥 Health, dental, and vision benefits with premiums
🍽️ Meal allowance provided
👶 Paid parental & bereavement leave
📶 Connectivity stipends
🧠 Mental health support
📈 Career growth tools & mentorship
🤝 Inclusive, supportive, and collaborative team culture

Ready to take your travel expertise to the next level with a world-class brand? 🌍✈️ Apply now and join a team that moves people—and careers—forward!

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