A leading BPO company is seeking a German-speaking Payroll Support Specialist to join their team in Essen, Germany. If you have strong problem-solving skills, customer service experience, and a passion for payroll support, this is your opportunity to work in a dynamic and multicultural environment!

📍 Location: Essen, Germany (On-site)
💼 Employment Type: Contract
💰 Remuneration: Base salary

🔹 Responsibilities:

✅ Payroll Support & Issue Resolution

• Manage employee inquiries related to payroll and compensation.
• Handle first-level support tickets and respond to questions via email, phone, and in-person.
• Escalate complex issues to senior support when required.

✅ Communication & Employee Assistance

• Provide clear and prompt responses to employees to prevent misunderstandings.
• Take ownership of escalations and ensure a positive work environment.
• Assist in streamlining payroll support processes.

🔹 What You Bring:

🔹 Language Skills: Fluent German (C1) and English (B2+).
🔹 Problem-Solving Mindset: Strong negotiation abilities with a customer-first approach.
🔹 Organizational Skills: Logical thinking and ability to manage multiple tasks efficiently.
🔹 Experience: Background in customer service or HR/payroll support is a plus.
🔹 Work Authorization: Must have a valid work permit for Germany.

🔹 Benefits & Perks:

✔ Private health insurance after the probation period
✔ Work in a dynamic, multicultural team
✔ Healthy lifestyle perks (free drinks & regular fruit deliveries)
✔ Employee wellness programs (fitness center, restaurant, and beauty care partnerships)

🚀 Join a top-tier BPO company and take your payroll support career to the next level! Apply today! 🚀

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