Senior Account Manager
๐ In Collaboration, We Are Hiring! ๐
๐ฏ #Senior Account Manager
๐ Location: Philippines
๐ผ Full-time Opportunity
Are you a skilled professional with a passion for solving technical challenges and delivering exceptional customer service? Join a global leader in video conferencing and collaboration solutions and make an impact on customers worldwide! ๐
๐ What Youโll Do:
๐ Provide technical support to global and high-value customers through hotlines, ticket systems, and emails.
๐ Diagnose and resolve after-sales technical issues, delivering professional solutions to ensure satisfaction.
๐ Document, analyze, and report customer problems, ensuring timely internal communication and resolution.
โ
Tackle assigned tasks with efficiency, ensuring issues are closed effectively.
๐ช What Youโll Bring:
๐ Bachelorโs degree in networks, electronics, communications, or computer-related fields.
๐ Fluency in English (listening, speaking, reading, and writing); knowledge of Chinese, German, French, or Spanish is a plus.
๐ค Strong communication skills, service mindset, and a collaborative team spirit.
๐ Experience in implementation, testing, or technical support is a big advantage.
๐ Prior experience in IT call center services is highly valued.
๐ Why Join Us?
๐ฐ Competitive remuneration package.
๐ Work with a global leader in the tech industry.
๐ Opportunities for growth and professional development.
๐ค Join a collaborative and innovative team delivering cutting-edge solutions.
๐ About Our Client:
Our client, a top global brand in video conferencing and voice communications, operates in 140+ countries, delivering innovative and user-friendly solutions. Recognized as the No.1 provider of SIP phones, they lead the industry with quality and innovation.
๐ Ready to Elevate Your Career?
Apply now and join a company where innovation meets excellence! ๐
#TechnicalSupportJobs #GlobalCareers #TechIndustry #CustomerSuccess #CollaborationInnovation ๐ผ๐
- Department
- Information & Technology
- Role
- Service Desk
- Locations
- Luzon, Visayas, Remote
- Remote status
- Fully Remote
- Employment type
- Full-time
- Employment level
- Professionals
About Wibit Consulting & Services (WibitCS)
Started my journey from a mainly IT background traveling through EU and Asiaย and gained recruitment experience ย around 2018ย as an IT recruiter and now as a Freelance Global Talent Recruiter
In partnership with severalย Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients!
Senior Account Manager
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