Customer Service Representative with German
In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service.
Location: Porto, Portugal
Work Model: On-site
Contract: Fixed term (6 months) with potential for extension or permanence
Remuneration: Base salary + bonuses
Key Responsibilities:
- Manage bank client inquiries via phone, chat, and email
- Deliver outstanding customer service, ensuring accurate and timely resolution
- Support marketing campaigns and present the product range to customers
Requirements:
- Fluent in German (C2 level) and English (B2 level)
- Strong communication and problem-solving skills
- Ability to manage stressful situations effectively
Offer Includes:
- Relocation support
- Flexible working hours
- Food vouchers
- Comprehensive training and development
This is an excellent opportunity to join a creative, supportive team and grow in a customer-facing role.
- Department
- Information & Technology
- Role
- Customer Service
- Locations
- Porto
- Employment type
- Full-time
- Employment level
- Support Workers
About Wibit Consulting & Services (WibitCS)
I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.
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Customer Service Representative with German
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