# Customer Service Representative (Swedish)

**Company:** Wibit Consulting & Services (WibitCS)
**Department:** Information & Technology
**Role:** Customer Service
**Location:** Larnaca
**Employment type:** Full-time
**Employment level:** Professionals

### 📞 Customer Service Representative (Swedish) 🇸🇪

🌍 Now partnering with a leading Outsourcing/BPO company!

📍 Larnaca, Cyprus | 🏢 On-site | ⏰ Full-time | 💰 Competitive salary package

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Are you a Swedish-speaking customer service pro ready for an adventure in the sun? ☀️ We're looking for a **Customer Service Representative** to join a global financial customer support environment in beautiful Larnaca, Cyprus! 💳

#### 📋 Duties & Responsibilities

👉 Provide customer support and resolve inquiries via phone, email, chat & social media 💬  
👉 Assist customers with questions on financial products, payments & account services  
👉 Investigate customer queries and provide accurate, solution-oriented assistance  
👉 Maintain professional, high-quality communication across all interactions  
👉 Accurately document customer cases and relevant information  
👉 Escalate complex or unresolved issues to appropriate teams  
👉 Meet defined quality and productivity KPIs 🎯  
👉 Deliver customer support in line with internal processes & quality standards

#### ✅ Requirements

🔹 Native or fluent Swedish speaker  
🔹 Good command of English  
🔹 Completed secondary education  
🔹 Previous customer service experience an advantage  
🔹 Good computer and technology skills 💻  
🔹 Strong customer interaction and problem-solving abilities  
🔹 Ability to multitask and work effectively under pressure  
🔹 Friendly, reliable, and customer-oriented personality  
🔹 Clean criminal record  
🔹 Willingness to relocate to and work on-site in Larnaca, Cyprus ✈️  
🔹 Flexibility to work rotational schedules, including weekends

#### 🎁 Benefits

✈️ Relocation package for candidates moving to Cyprus  
🌍 International working environment  
🎓 Training provided  
💳 Opportunity to gain experience within a global financial customer support environment  
✨ And many more!

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📩 **Ready for a fresh start in sunny Cyprus? Apply now!**

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[Apply for this position](https://jobs.wibitcs.com/jobs/8151755-customer-service-representative-swedish/applications/new)