# Customer Advisor (Dutch)

**Company:** Wibit Consulting & Services (WibitCS)
**Department:** Information & Technology
**Role:** Customer Service
**Location:** Athens
**Remote status:** Hybrid
**Employment type:** Full-time
**Employment level:** Professionals

### 🍽️ Customer Advisor (Dutch) 🇳🇱

🌍 Now partnering with a leading Outsourcing/BPO company!

📍 Athens, Greece | 🏢 Hybrid | ⏰ Full-time | 💰 Base salary

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Are you a Dutch-speaking customer service pro with a passion for hospitality? 🍕 We're looking for a **Customer Advisor** to support restaurant partners on a leading hospitality platform, acting as a true brand ambassador while delivering exceptional service! ✨

#### 📋 Duties & Responsibilities

👉 Handle customer inquiries via email, phone, live chat & messaging platforms 💬  
👉 Provide professional technical support to restaurant partners using the hospitality platform  
👉 Deliver excellent customer service while acting as a brand ambassador  
👉 Resolve customer issues efficiently, quickly identifying customer needs  
👉 Escalate complex technical or billing issues to the right internal teams  
👉 Maintain accurate customer records and case documentation  
👉 Ensure high-quality service while meeting productivity & performance targets 🎯  
👉 Support restaurants with platform-related questions and operational requests

#### ✅ Requirements

🔹 Native or fluent Dutch (C1+) with excellent written & spoken communication  
🔹 English B2 minimum  
🔹 Previous experience in customer service, hospitality, or customer relations  
🔹 Strong customer-focused mindset with excellent communication skills  
🔹 Excellent written communication for email support  
🔹 Strong active listening and problem-solving skills  
🔹 Good computer literacy  
🔹 Ability to manage multiple tasks and prioritize effectively  
🔹 Ability to work efficiently in a fast-paced environment  
🔹 Understanding of handling sensitive customer data  
🔹 High level of empathy, particularly in time-sensitive hospitality situations ❤️

#### 🎁 Benefits

💪 Access to corporate gym facilities  
💵 Daily performance allowances based on office or hybrid presence  
🏆 Performance-based bonuses and additional incentive programs  
🎓 Structured onboarding and training support  
✨ And many others!

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📩 **Ready to bring your Dutch language skills to the hospitality tech world? Apply now!**

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[Apply for this position](https://jobs.wibitcs.com/jobs/8126527-customer-advisor-dutch/applications/new)